Contact
We're Here to Help
Do you have a question, suggestion or need help? Send us a message through the contact form and we will respond to your inquiry within 24-48 hours.
kontakt@spremacica.me
Response time
We reply to most inquiries within 24–48 business hours.
Location
Montenegro
Send Us a Message
Fill out the contact form, and we'll get back to you as soon as possible.
Your information is secure and will only be used to respond to your inquiry. Please read our Privacy policy.
Have a question about the platform, a suggestion for improvement, or need assistance? Send us a message, and we'll do our best to help as quickly as possible.
If you're having trouble registering, logging in, editing your profile, or using any account features, we're here to help.
Have you spotted inappropriate content, a fake profile, or another violation of our platform rules? Report it through the contact form, and we'll investigate it as soon as possible.
Frequently Asked Questions
How Can I Find a Cleaner in My City?
From the homepage or the search page, select your city and the service you need. We'll show you the available cleaner profiles that match your location.
How Can I Contact a Cleaner?
We respond to most inquiries within 24 to 48 business hours. During periods of high demand, it may take a little longer to receive a reply.
Why Can't I See the Phone Number or Email Address?
To protect the privacy and security of all users, contact details are not publicly available. All communication takes place through the platform's built-in messaging system.
How Can I Report Inappropriate Content or Users?
If you come across a profile or content that violates our platform rules, you can contact us using this contact form. Every report is carefully reviewed, and we take appropriate action whenever necessary.
How Soon Can I Expect a Response?
We respond to most inquiries within 24 to 48 hours during working days. In case of a large number of requests, the response may take a little longer.
I Couldn't Find the Answer to My Question. What Should I Do?
If you can't find the answer in our Frequently Asked Questions, feel free to send us a message using the contact form. We'll be happy to help.